Al Maroone, the founder of a dealership group that later became a cornerstone of AutoNation, passed away at his home in Florida on Wednesday. Al was 98 at the time...
It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had one to offer. If you don’t...
On Thursday, Toyota Motor Manufacturing West Virginia (TMMWV) announced plans to upgrade the Buffalo facility to expand upon engines produced for their vehicles. An additional $210 million US has been...
In the latest electric vehicle (EV) news, Jaguar Land Rover (JLR) announced this week that it is planning to make its Jaguar brand all-electric by 2025 and that it plans...
As a freak winter storm wreaks havoc across a huge swath of the United States, automotive manufacturers in several states have been forced to idle production lines. Factories for several...
When circumstances have forced society to limit personal interaction, small yet personal touches can make a huge difference in closing a sale. These interactions will be more frequent as customers...
Mike Jackson, CEO of AutoNation is stepping down from his position as Chairman. Jackson will remain CEO of the retailer, as the company announced its decision to separate the roles...
There’s no questioning how busy service advisors are, day in and day out. As the frontline workers in after-sales service, it falls on them primarily to keep customers satisfied while...
The average transaction price for new vehicles in the United States continues to hold the line well above $40,000. Late in 2020, the transaction price pushed through the barrier for...
The F&I department and the process by which they deliver profit for the dealer has been stuck in one paradigm. Customers spend too much time picking out the perfect car and then dread...