Online reviews can be a blessing and a curse. Positive reviews are important for several reasons, including retention purposes. However, there are some people who don’t believe that reviews add any value. In fact, some velieve it’s more of a hassle to ask customers to leave one. Scott Larrabee, sales associate at Darling’s Honda Nissan Volvo in Bangor, Maine, believes customers want to sing the praises of your dealership but might not know how or when to do it.
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Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
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On the Dash:
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