Top Stories
Trump’s China visit raises new questions for U.S. automakers. Read More
Honda posts first annual loss as EV strategy reset triggers $10B writedown. Read More
More shoppers considering EVs, price and charging availability still driving many away. Read More
Rivian’s robotics spinoff tops $1 billion in funding as automaker pushes factory automation. Read More
Featured Interviews
Remarkable Leaders In F&I honoree: Rodney Flood | Toyota of Cedar Park
CBT News is proud to highlight the F&I professionals elevating standards within their dealerships and advancing the industry. This year’s inaugural Remarkable Leaders in F&I honorees showcase the best practices of modern finance offices. Among them, Rodney Flood, Finance Manager at Toyota of Cedar Park, exemplifies just that. Watch the full segment here.
Why ‘decision fatigue’ is killing your F&I gross
Buying a car demands more decisions than many customers expect. By the time they sign the purchase agreement, “decision fatigue” has set in. They have already negotiated a price, settled a trade, chosen a payment, locked in a term, and agreed to a rate. That leaves customers mentally exhausted by the time they reach the finance office, making them more likely to say no. On this episode of F&T Today, Paul Brown, Vice President of Ascent Dealer Services, explains why the solution to decision fatigue isn’t just found in the F&I office, but in the entire sales process. Watch the full segment here.
