Top Stories
Trump administration proposes rollback of CAFE standards. Read More
GM warns Biden-era fuel economy rules risked gasoline plant closures. Read More
700Credit reports cyberattacks affecting 18,000 dealerships. Read More
Nissan adjusts supply chain strategy to counter U.S. tariffs and chip shortages. Read More
Featured InterviewsÂ
Joe Serra details leadership transition, industry outlook and $6M donation
Serra Automotive Chairman Joe Serra joins us on today’s episode of Inside Automotive to outline the group’s operational strategy, succession planning, and industry expectations while discussing a recent $6 million philanthropic contribution intended to strengthen cardiac care in Michigan. Serra and his wife pledged the gift to McLaren Flint Hospital, acknowledging the facility’s role in treating his ongoing heart issues and its importance to the surrounding community. Watch the full segment here.Â
Scott Deming on how dealers can build lasting customer loyalty by focusing on employee, culture
Too many companies focus only on transactions and miss the bigger opportunity: building lasting loyalty. Joining us on the latest episode of CBT Now to share his recommendations and expertise is Scott Deming, Customer Experience and Leadership Keynote Speaker, Trainer, and Author. Watch the full segment here.
700Credit’s Ken Hill on recent data breach and what dealers need to know
700Credit, a credit check and compliance provider, suffered a significant data breach in late October, affecting nearly 18,000 dealerships and more than 5.6 million customers. On today’s episode of Inside Automotive, 700Credit Managing Director Ken Hill discusses what happened and how the company is responding. Watch the full segment here.
Maximize your F&I product mix to boost CSI and long-term profit
The F&I department is a critical profit driver in the dealership. On today’s episode of F&I Today, VP of Ascent Dealer Services, Paul Brown, discusses how to choose the correct products that maximize long-term profits while enhancing customers’ vehicle ownership experience. Watch the full segment here.
