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Losing a top performer costs more than most dealers realize, often more than double an employee's salary. Turnover is something most dealerships will eventually face, but having a framework to...
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
As dealerships navigate a more competitive sales environment, many continue investing in staffing while searching for ways to improve performance from existing leads. According to Kyle Disher, Founder and CEO...
The car business is changing fast. Margins are tighter. AI is reshaping how dealerships hire, sell, and service customers. New franchises are struggling to hold market share. But what separates...