CBT News CEO Jim Fitzpatrick sat down with 2017 Keynote Speaker Dr. Nicole Lipkin to discuss her presentation at the 2017 CBT Conference + Expo. Dr. Nicole’s presentation, “Re-Generation in the Workplace: Leading & Managing Different Generations in the Workplace” is based on her book Y in the Workplace: Managing the ‘Me First’ Generation. Nicole’s aim at the conference is to help dealers and their teams develop practical approaches to leadership challenges common to the retail automotive industry.
Topics discussed in this video include:
- Increasing employee satisfaction, engagement and retainment from the top down.
- Instilling change in a dated industry.
- Leading & Managing Different Generations.
- Maintaining a level playing field in a family run dealership.
- Avoiding and/or correcting a negative culture in your dealership.
Secure your seat now for the 2017 CBT Automotive Conference & Expo
