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Tully Williams shares the keys to 70% service retention
CBT News launched its first-ever live broadcast on August 24, 2026, streaming across all its social media platforms. Joining Co-Founders Jim and Bridget Fitzpatrick on this inaugural episode is Tully...
Dealers turn to fixed ops as vehicle sales soften
On the Dash:
Dealers are leaning on parts and service to offset weaker new-vehicle profitability.
Average parts and service gross profit rose to $5 million per dealership in 2025.
Ford...
How Curbee helps dealers operationalize mobile service profitably by improving efficiency
Mobile service is becoming a bigger part of how dealers compete for loyal, long-term customers, and the technology behind it can matter as much as the vans and techs themselves....
Why fluid testing and transparency are replacing the old service menu
For decades, service departments have relied heavily on standard maintenance menus and rigid mileage intervals to drive recommendations. But as consumer expectations evolve and vehicle technology advances, top-performing dealerships are...
