Building Customer Retention
On this week's episode of the Weekly Tune-Up, Becky talks about earning a good reputation one customer at a time and staying consistent in order to retain those customers.
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Video
Protecting Customers from Identity Theft
On this week's episode of F&I Today, Becky invites Rodney O'Rourke, Managing Partner with ID Restore 360, to discuss how to protect customers from identity theft.
Ten Videos That Will Help You Soar Professionally and Personally
Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout becomes ever-present. It is so easy...
20 Rules of Coaching (Part 4)
On this week's episode of On the Mark, Mark Tewart continues his "Rules of Coaching" series. In part 4, Mark discusses taking risks, making decisions, and much more.
Overcoming Objections (Part 5)
On today's episode of Straight Talk, David Lewis continues his 10 part series on overcoming objections. In part five, David presents some common responses to objections and goes over some...
Connecting with Female Buyers
Carolyn Strauss, Professional Sales Trainer, joins Mark on today's show to discuss the importance of listening to customers, asking the right questions and connecting with female buyers.
Go with your gut feeling | Magnus Walker | TEDxUCLA
Magnus Walker talks about his life journey of following his passion and going with his gut feeling which eventually led him to turn his dreams into his reality.
See more on the...
Two important consumer engagement metrics that will revolutionize your website
On today’s episode of Auto Marketing Now Brian reveals 2 neglected engagement metrics: Button-click ratio and Form completion rate. Dealers struggle to understand why consumers who visit their website don’t...
How Important is the monthly parts reconciliation?
Every dollar that comes through the parts department goes through the dealership's accounting process. So just how important is the monthly parts reconciliation? Becky answers that question and more on...
Overcoming Objections (Part 4)
On today's episode of Straight Talk, David Lewis continues his 10 part series on overcoming objections. In part four, David presents some common responses to objections and goes over some...
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