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It Starts with the Appointment
In this week's episode of the Weekly Tune-Up, Becky Nixon talks about where virtually everything in the auto industry begins - making the initial appointment...
Demand Success – Building a Winning Sales Team (Part 4)
On prior episodes in this series, Tom talked about hiring, recruiting, and training practices as well as maximizing your CRM by managing your client...
Simplifying the Car Buying Process for Your Customers
On this week's episode of Kain & Co., David Kain invites James Tom, Senior Vice President for Hearst Auto, to discuss how Hearst Auto...
Who is the Squeaky Wheel?
On this week's edition of the Weekly Tune-Up, Becky Nixon explains how to find out who the "squeaky wheel" is in your department and...
Building a Winning Sales Team (Part 3)
On prior episodes in this series, Tom discussed how to attract better people, the interview process, the training process, and how to get the...
Using Technology to Connect with More Customers
On this week's episode of Kain & Co., David Kain invites Shaun Kniffin, Marketing Director for Germain Motor Company, to talk about how they...
Daily Save-A-Deal Meetings
On this week's episode of On the Mark, Mark answers a question from Ron Whittaker, General Sales Manager at Joseph Airport Hyundai in Vandalia,...
How to Build a Winning Sales Team (Part 2)

Are you trying to be as good as everybody or as bad as everybody? Do you know the difference? Building a winning sales team...
The Fear of Millennial Car Buyers
On this week's edition of the Weekly Tune-Up, Becky Nixon gives a few examples of ways you can deal with something that is becoming...
How to Harness that “Fear Factor”
What's holding you back from getting to the next level or that promotion as an F&I Director? On this week's edition of F&I Today,...
