Monday, November 29, 2021
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Being Able to Understand the Customer

One area that makes a service department successful is being able to understand the customer. David explains why on today’s Service Tip of the Day brought to you by Revolution Parts.  
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David Lewis
David’s firm is a national training and consulting business that specializes in the retail automotive industry. He also is the author of four industry-related books, “The Secrets of Inspirational Selling,” “The Leadership Factor,” “Understanding Your Customer” and “The Common Mistakes Automotive Salespeople Make.” Visit his website at www.DavidLewis.com.

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