TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%


technician shortage

HR is broken – Here’s how to fix it, and hire the right talent

- September 9, 2022
The biggest challenge facing shorthanded employers right now is simply finding talent to fill open roles. Just by sheer numbers, there are more open roles out there across all industries...
consumer

Xtime’s Tracy Fred shares how to improve today’s consumer experience

- November 2, 2021
The 2021 Cox Automotive Service Industry Study revealed positive news for dealership service centers, but is money still being left on the table? On today’s Power Lunch we’re pleased to welcome...
customer

How today’s advisor transparency works wonders

- October 19, 2021
Openness in the service drive in today’s climate will help ensure your CSI is rock steady and profitability greatly enhanced! Challenges from the post-pandemic operating environment have allowed greater drift from...
tools

Tools the service department should supply for techs

- October 13, 2021
As a service manager, you want to do everything possible to make your technician's job easier. Considering that most auto techs must supply their own gadgets for the job, could...
service

Are camera-based inspection systems beneficial in the service drive?

- October 5, 2021
With the arrival of the technician shortage and the drive to increase profits in the dealership, service departments might find that using camera-based inspection systems could be a valuable tool....
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...


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