If the last century taught us anything, it is that change and growth are the keys to developing and maintaining success in everything that you do. Those who don’t learn...
Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their processes. Failure to do so is likely...
Has your dealership implemented an express service lane yet? I say 'yet' because more than half of dealerships have experimented with, or are currently operating, express service lanes. And many...
On this week's episode of On the Mark, Mark Tewart talks about hiring the right people that improve your dealership culture and environment, making your dealership as successful as possible.
What are the traits of highly successful salespeople? It just seems to come naturally to some people – what is it about them you might have wondered? If there were...
Your dealership is a sum of its parts, and these parts are every member of your team. The success of your dealership doesn’t just rest on your marketing plan or...
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about...
There are many opportunities for career growth in a dealership. Stories abound of managers who started out washing cars. If you know what you are doing, climbing the ladder is...
Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process. Failure to do so is likely...
[Originally aired August 9, 2018]
Jim Fitzpatrick sits down with James Boening, the General Manager of Audi South Atlanta, to discuss turnover, the internet, and digital marketing.
James began in the industry...