Tag: service repairs

Staff Shortages Continue Delaying Inventories

OEMs have started the process of resuming operations at plants as they were pre-pandemic. While many employees have returned, most factories are still lacking...
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Brian Benstock Calls De Blasio’s Remarks on Autos, ‘completely irresponsible’

Last Thursday evening, New York City mayor Bill de Blasio made some controversial statements in a press conference regarding whether New Yorkers should purchase...
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Dave Anderson on Leading a New Hire Just Starting Out in the Business

This week, one of our viewers sent in the question: What’s the best advice I can give a salesperson just starting out in the...
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4 Principles Business Leaders Need to Motivate Their Staff – Dr. Paul White

Unifying your team under a strong company culture and value system is crucial to building a successful, functioning business. This means, employees today need...
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NADA, NAMAD Officials Open Up About the Lack of Diversity in Automotive

Black representation in the automotive dealer body has been severely lacking for decades. In fact, there are only 265 African-American owned dealerships out a...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...