TSLA410.600-11.64%
GM74.480-0.38%
F13.268-0.1324%
RIVN13.255-0.535%
CYD50.0600.06%
HMC25.285-0.895%
TM187.380-3.3%
CVNA67.2400.07%
PAG160.860-1.32%
LAD265.3853.465%
AN184.5400.39%
GPI316.2302.61%
ABG179.7450.575%
SAH73.450-0.51%
TSLA410.600-11.64%
GM74.480-0.38%
F13.268-0.1324%
RIVN13.255-0.535%
CYD50.0600.06%
HMC25.285-0.895%
TM187.380-3.3%
CVNA67.2400.07%
PAG160.860-1.32%
LAD265.3853.465%
AN184.5400.39%
GPI316.2302.61%
ABG179.7450.575%
SAH73.450-0.51%
TSLA410.600-11.64%
GM74.480-0.38%
F13.268-0.1324%
RIVN13.255-0.535%
CYD50.0600.06%
HMC25.285-0.895%
TM187.380-3.3%
CVNA67.2400.07%
PAG160.860-1.32%
LAD265.3853.465%
AN184.5400.39%
GPI316.2302.61%
ABG179.7450.575%
SAH73.450-0.51%


Weekly Tune-up

retail automotive service departments performance pro forma compensation

4 strategies to get the maximum effort from your entire team

- January 7, 2021
As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed, dives into ways dealers...
retail automotive service departments performance pro forma compensation

How to become a better fixed-operations manager in your dealership

- October 6, 2020
Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated trainer, speaker, and CEO of DealerPRO...
service department

Improving Your Customer’s Experience in the Service Drive

- January 26, 2018
Your service department is a lot like a Doctor’s office. Most of the people that come in would rather be somewhere else. A customer is usually in your service drive...
service drive

Consistency in The Service Drive

- December 19, 2017
Sally Whitesell has spent over two decades providing service advisor training to service departments across the country. Her professional training products have been utilized at dealerships by individuals, service teams,...
compensation

Technician Compensation Plans – What’s Best for Your Shop?

- September 4, 2017
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the...
service drive

Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...
newscast

Chuck Bonanno: “Digital presence the only way to attract customers to lots” | Ditch the reactive culture. Proactive achieves results. | Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
On today's CBT Newscast for Monday, August 14th, 2017: Chuck Bonanno: “Digital presence the only way to attract customers to lots” Joe talks to Chuck Bonanno, Executive Director of 20 Groups with...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.