It’s Wednesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. This is because you’ve given them a whiteboard calendar, some markers, and...
For the past 15 years I've worked in and with sales teams and it seems every team is the same... A mix of 3 groups of people is always evident.
Group 1 -...
On today's CBT Newscast for Monday, June 19th, 2017:
Why customers are leaving your website early
Consumers are going to dealer website, but most of the time they're not staying for long....
On today's CBT Newscast for Thursday, June 15th, 2017:
Why auto events make sense for industry professionals
Whether you have worked in auto retail a short or long time, you know training...
More and more people feel stuck at work and are looking for validation. Not only do they want to be heard, but more importantly they want to know that their...
It’s Tuesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. You walk outside and find them in random places, mostly just playing...
On today's CBT Newscast for Thursday, May 25, 2017:
Transitioning to Your Future Business Model - Brian Benstock, GM Paragon Honda
Jim Fitzpatrick had to a chance to speak with Brian Benstock, GM/Vice...
If an employee works on an assembly line connecting two pieces of plastic together without any knowledge of what those pieces will become, he’ll never be invested in the organization....
On today's CBT Newscast for Monday, May 15, 2017:
Galpin Motors' formula for success starts with founding principles
At almost 90 years old, Bert Boeckmann still shows up for work at Galpin...