A guide to understanding the ROI of your phone calls
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point takes place on digital channels or...
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
Retail Automotive
Virtual 20 groups create new possibilities for continuous improvement
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
CBT automotive newscast: March 8, 2021
Featured Interview:
Google's Head of Automotive Retail Lissette Gole, discusses 4 industry trends caused by the COVID-19 pandemic
The COVID-19 pandemic brought many changes to the automotive industry. Dealers discovered new ways...
CBT automotive newscast: March 5, 2021
Featured Interview:
How a virtual sales manager can improve dealership operations - John Connelly, Acura Columbus
As remote work and virtual meetings become the norm, dealers must be able and willing to...
The National Retail Federation projects retail sales growth in 2021 with effective vaccine rollout
The year 2020 was a challenging one—particularly for the automotive industry. During the start of the pandemic, U.S. vehicle sales fell as much as 52%. Nevertheless, the industry went on...
CBT automotive newscast: March 4, 2021
Featured Interview:
Tom Maoli on the importance of improving infrastructure to support the EV market
Today, we welcome Tom Maoli to CBT News. Maoli holds a number of different titles, including President...
CBT automotive newscast: March 3, 2021
Featured Interview:
How NAMAD is investing in the next generation of minority dealers
There are currently only 1,234 ethnic minority dealers out of the 18,200 franchise new-car dealers. The National Association of...
CBT automotive newscast: March 2, 2021
Featured Interview:
AutoNation CEO Mike Jackson discusses Q4 results, digital retailing, the used-car market, and EVs
AutoNation is coming off a record-setting quarter at the end of 2020. One of the nation’s...
CBT automotive newscast: March 1, 2021
Featured Interview:
Force Marketing making bold moves with acquisition of GSM, a fixed-ops marketing company
On this special edition of CBT News, John Fitzpatrick, Co-Founder and CEO of Force Marketing, and Shelley...
CBT automotive newscast: February 26, 2021
Featured Interview:
2021 AIADA Chairman Steve Gates and CEO Cody Lusk discuss challenges facing the auto industry
The American International Automobile Dealers Association (AIADA) recently announced Steve Gates as its 2021 Chairman....
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