The Importance of Showing Customers All The New Car Features
Though it might be one of the most poorly performed and neglected parts of the vehicle sales process, performing a good vehicle walk-around is a vital step. This step allows...
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
Retail Automotive
Shep Hyken: Creating a More Convenient Customer Experience | Steve Stauning: Treat Every Up as a Qualified Buyer | Shay Foley: New Challenges For Today’s F&I Manager
CBT News Week In Review for Friday, October 12th, 2018:
New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley
On today's edition of CBT News, Jim Fitzpatrick...
The Advantages of Selling Beyond the F&I Menu at Your Dealership
Back in the 1990’s, menu selling was becoming an accepted way to make it easier for the F&I managers to be able to present all of their products all at...
Disrupt the Competition by Creating a More Convenient Customer Experience – Shep Hyken | Great Customer Experience Means Consistent Customer Service | Selling Beyond the F&I Menu
Today on CBTNews.com - Thursday, October 11th, 2018:
Disrupt the Competition by Creating a More Convenient Customer Experience - Shep Hyken, NYT Best-Selling Author
As we all know, providing an excellent customer...
Use These 6 Tips to Treat Every Caller Like Royalty
Here’s a simple, but important truth: Your customer service experience starts the moment someone picks up the phone and dials your dealership. Sure, they browsed your awesome website. Yes, they...
Assumptive Selling: Treat Every Up as a Qualified Buyer – Steve Stauning
Every dealer wants to see their sales improve without having to spend more money on generating new leads, and that means making the most of every customer experience that comes...
Assumptive Selling: Treat Every Up as a Qualified Buyer | How to Avoid These Five Marketing Pitfalls at Your Dealership | Use These 6 Tips to Treat Every Caller Like Royalty
Today on CBTNews.com - Wednesday, October 10th, 2018:
Assumptive Selling: Treat Every Up as a Qualified Buyer - Steve Stauning
Every dealer wants to see their sales improve without having to spend...
Auto Sales Down Slightly; September’s Winners and Losers | How to Keep Your Digital Vendors in Check | Deloitte Insights: Digital Technology Can Improve Dealership Experiences
Today on CBTNews.com - Tuesday, October 9th, 2018:
Auto Sales Down Slightly; September's Winners and Losers - Jeremy Acevedo, Edmunds
On today's edition of CBT News, Jim Fitzpatrick chats with Jeremy Acevedo,...
New Challenges For Today’s F&I Manager and How to Win Against Them | Studies Show Tariffs Will Lead to Steep Price Increases | How to Create a Competitive Internet Manager/Director Pay Plan
Today on CBTNews.com - Monday, October 8th, 2018:
New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley
On today's edition of CBT News, Jim Fitzpatrick talks with...
Week In Review: Cultivating a Positive Company Culture | 6 Things to Prepare Your Dealership for a Strong Year in 2019 | Creating a Culture of Infinite Learning to Drive Success
CBT News Week In Review for October 5th, 2018:
6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart
Joining Jim Fitzpatrick on today's CBT News segment...
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