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team building

Five Ways to Incorporate Team Building at Your Dealership

When was the last time you were a part of a great team? What were some of the qualities that made it a team...

3 Common F&I Problems & How to Solve Them

In any dealership, there are going to be problems. Low unit sales, bad CSI, personnel issues…the list can go on and on. But when...

Preventing Future Problems For Your Customer

On this week's episode of the Weekly Tune-Up, Becky Nixon talks about how a trained auto service technician has the skills and tools to...
Steve Stauning

Steve Stauning: How to avoid the steps to the sale that...

  As a dealership, you have salespeople who know a lot about the customer's buying process and how to initiate it. Steve Stauning, author, contributor...