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Sales floor

The keys to recruiting and retaining a strong team

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Salespeople are earning fortunes that change their lives, which is unusual given that the top ten percent of dealership salespeople often earn $250,000 or...
Automotive Diversity Scorecard

GM, Toyota earn top marks in annual Automotive Diversity Scorecard

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General Motors and Toyota came out on top in Rainbow PUSH/Citizenship Education Fund (CEF) Automotive Project’s annual Automotive Diversity Scorecard, which allows automotive manufacturers...
marketing

5 nuts and bolts of successful dealership marketing campaigns

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For years, YouTube, TikTok, and online social media, in general, have educated consumers on how to spot good marketing. But unfortunately, it's also made...
LA Auto Show

Electric vehicles will take center stage at the LA Auto Show

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The Los Angeles Auto Show, which opened its doors in 1907, is regarded as one of the world's most important auto events. Annually, The LA...
Zero-Emission Bill de Blasio

How New York’s zero-emission vehicle mandate could affect the dealer body

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New York is the latest state to mandate zero-emission vehicles in 2035. Today on Inside Automotive we’re pleased to welcome back Mark Schienberg, President...
development

Why sales process training is more important than ever

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Dealership inventories are well below normal for both new and used vehicles and it’s likely to be another year before it has some semblance...
loyalty customers

7 tips to build customer loyalty

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It’s no secret that customer loyalty is key to any business. Acquiring new customers is pricey and time-consuming, so most businesses work to find...
Automotive Ventures EVs startups connected car Buick CES

Updates on Ford EV certification and a major deal in the...

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Welcome to this episode of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
principles

NADA President Mike Stanton discusses new guiding principles for auto retail

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In response to today's shifting retail market in the franchise system, the NADA released guiding principles on "Evolving Business Models." Today on Inside Automotive,...

Tips to improve the close on service transactions

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For most dealerships, the aim for 100% service absorption is a lofty goal. Achieved, it pays the overhead expenses completely for the month, alleviating...