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retail automotive service departments performance pro forma compensation

Why multipoint inspections are critical for auto dealership service departments

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Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Today, Reed continues discussing three of the most ignored, misunderstood,...
veterans

How car dealers can honor and celebrate veterans

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Friday, November 11, is Veteran's Day, where we honor members of all military branches for their service as the country’s protectors. Across the nation,...
pre-owned salespeople

Leveraging social media to promote pre-owned vehicle sales — Helmand Anwary...

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It's no secret that auto dealerships rely on a robust pre-owned car department. Today on Inside Automotive, we're joined by Helmand Anwary, Pre-owned Director...
warranties

Why selling extended warranties is good for customer relations

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The average bumper-to-bumper car warranty lasts three years. After this time, customers can choose to extend the car warranty or can go without protection....
Automotive Ventures EVs startups connected car Buick CES

Steve Greenfield covers companies to watch

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Welcome to this episode of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
online sales

Increased online sales adoption could signal the in-person experience needs change

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The 2022 Deloitte Global Automotive Consumer Study indicates that concluding a vehicle in-person remains the preferred method for 75% of car buyers. However, more...
Vaughan Automotive Culture

How to build a dealership where people want to work —...

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More women are joining the automotive industry and excelling, but it’s still not at the same rate as their counterparts in most cases. Today...
F&I questions

Small changes in F&I questions can yield big results

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To sell anything to anyone, regardless of the product or industry, it’s important to master one thing: asking the right questions. In the dealership...
Customers are not likely to stay on a website that is confusing to navigate, as patience wears thin and they may decide to shop elsewhere. digital retailing personalized marketing

How to create more personalized marketing for your car dealership

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Identifying, communicating, and converting high-quality prospects is the primary purpose of adding personalization to your car dealership. The personalized marketing options are similar to those...
car dealers Kerrigan

What do car dealers expect from the market in 2024? —...

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Over 600 car dealers responded to the fourth annual Kerrigan Advisors Dealer Survey, and dealer sentiment is mainly positive. 80% of car dealers believe...