It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and hear language that I was taught...
CBT News Week In Review for Friday, April 12th, 2019:
Dealers Turn to CPO Vehicles as High Prices and Interest Rates Push Sales Down - Karl Brauer, Autotrader & KBB
The first...
Today on CBTNews.com - Thursday, April 11th, 2019:
How AI Can Improve Your Dealership's Call Center Practices - Mike Haeg
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving...
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The pair also discuss the...
CBT News Week In Review for Friday, February 22nd, 2019:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars...
Today on CBTNews.com - Friday, October 26th, 2018:
Increase Profits By Reducing Your Recon Timeline – Dennis McGinn
CBT News welcomes Dennis McGinn, Founder and CEO of Rapid Recon. During this segment,...
Today on CBTNews.com - Tuesday, October 23rd, 2018:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars just to...
CBT News Week In Review for October 5th, 2018:
6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart
Joining Jim Fitzpatrick on today's CBT News segment...
Today on CBTNews.com - Tuesday, October 2nd, 2018:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars just to...
On today's CBT Newscast for Wednesday, June 28th, 2017:
Are you ready for digital changes in auto? Consumers Are.
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack...