It’s Time to Modernize your Dealership Sales Language
It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and hear language that I was taught...
TSLA404.220-3.24%
GM82.4801.94%
F11.9300.22%
RIVN11.670-0.15%
CYD24.0000.59%
HMC33.680-0.392%
TM194.850-1.71%
CVNA59.050-0.18%
PAG211.950-0.2%
LAD288.690-2.04%
AN164.180-0.63%
GPI249.540-4.66%
ABG193.530-1.46%
SAH63.130-0.55%
TSLA404.220-3.24%
GM82.4801.94%
F11.9300.22%
RIVN11.670-0.15%
CYD24.0000.59%
HMC33.680-0.392%
TM194.850-1.71%
CVNA59.050-0.18%
PAG211.950-0.2%
LAD288.690-2.04%
AN164.180-0.63%
GPI249.540-4.66%
ABG193.530-1.46%
SAH63.130-0.55%
TSLA404.220-3.24%
GM82.4801.94%
F11.9300.22%
RIVN11.670-0.15%
CYD24.0000.59%
HMC33.680-0.392%
TM194.850-1.71%
CVNA59.050-0.18%
PAG211.950-0.2%
LAD288.690-2.04%
AN164.180-0.63%
GPI249.540-4.66%
ABG193.530-1.46%
SAH63.130-0.55%
Mike Haeg
Week In Review: Q1 Sales and the State of Auto Retail | CRM Management, Growing Your BDC, and the Impact of Digital Retailing | How AI Can Improve Your Dealership’s Call Center Practices
CBT News Week In Review for Friday, April 12th, 2019:
Dealers Turn to CPO Vehicles as High Prices and Interest Rates Push Sales Down - Karl Brauer, Autotrader & KBB
The first...
How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg | Unconscious Bias in the Workplace and How to Avoid It | Dealership Statistics That Every Dealer Should Know
Today on CBTNews.com - Thursday, April 11th, 2019:
How AI Can Improve Your Dealership's Call Center Practices - Mike Haeg
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving...
How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The pair also discuss the...
Week In Review: Brian Benstock on What it Takes to Drive an Award-Winning Dealership | How Dealerships Can Enhance Work-Life Balance and Attract More Females to the Industry
CBT News Week In Review for Friday, February 22nd, 2019:

Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars...
Week In Review: Reducing Your Recon Timeline | Incorporating Your CRM with Your Phone Process | Discipline in Your F&I Process | The Importance of Investing in Your Salespeople
Today on CBTNews.com - Friday, October 26th, 2018:
Increase Profits By Reducing Your Recon Timeline – Dennis McGinn
CBT News welcomes Dennis McGinn, Founder and CEO of Rapid Recon. During this segment,...
Incorporating Your CRM with Your Phone Process to Capitalize on Leads | Creating Awareness About Breast Cancer This October | Are Manufacturer Add-on Warranties Good for Dealers?
Today on CBTNews.com - Tuesday, October 23rd, 2018:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars just to...
Week In Review: Cultivating a Positive Company Culture | 6 Things to Prepare Your Dealership for a Strong Year in 2019 | Creating a Culture of Infinite Learning to Drive Success
CBT News Week In Review for October 5th, 2018:
6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart
Joining Jim Fitzpatrick on today's CBT News segment...
Incorporating Your CRM with Your Phone Process to Capitalize on Leads | Five Upcoming Automotive Industry Conferences You Should Attend | How Much Time and Money Do You Waste On Team Building?
Today on CBTNews.com - Tuesday, October 2nd, 2018:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars just to...
Are you ready for digital changes? | 5 Ways to Connect with Hot Leads | Mary Barra: Owner/Driver Model will Be Around for a Long Time | U.S. Auto Sales Not About to Fall Off
On today's CBT Newscast for Wednesday, June 28th, 2017:
Are you ready for digital changes in auto? Consumers Are.
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack...
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