On today’s CBT Newscast for Wednesday, June 28th, 2017:
Are you ready for digital changes in auto? Consumers Are.
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack DMS, to discuss the ongoing digital changes in the auto industry as well as how you can implement technology in the showroom to boost profitability. Watch Now
5 Ways to Connect with Hot Leads
How effective have your “speed traps” been in stabilizing phone management at your dealership? Let me clarify, have you attempted to set up a speed trap to catch your poorest performers on the phone or improve the ineffective phone skills habits of your team? If you said yes to those questions, you have no need to be flustered. Changing phone behavior for the long term is more doable than you think. Read More
Mary Barra: Traditional Owner/Driver Model will Be Around for a Long Time
At a recent symposium, GM CEO and Chairman Mary Barra addressed several topics, including the future of the auto industry and how your part as a dealer plays into forecasting changes that will need to be addressed eventually by your dealership.
U.S. Auto Sales Not About to Fall Off
Talk of an imminent sharp dive in U.S. auto sales is economically illiterate and ignores evidence that a shakeout normally requires a recession and rising unemployment to poison the market’s health. Read More