TSLA409.990-12.25%
GM73.100-1.76%
F13.030-0.37%
RIVN13.350-0.44%
CYD50.4400.44%
HMC25.210-0.97%
TM187.370-3.31%
CVNA66.030-1.14%
PAG159.750-2.43%
LAD264.8902.97%
AN181.940-2.21%
GPI317.1803.56%
ABG176.280-2.89%
SAH74.0600.1%
TSLA409.990-12.25%
GM73.100-1.76%
F13.030-0.37%
RIVN13.350-0.44%
CYD50.4400.44%
HMC25.210-0.97%
TM187.370-3.31%
CVNA66.030-1.14%
PAG159.750-2.43%
LAD264.8902.97%
AN181.940-2.21%
GPI317.1803.56%
ABG176.280-2.89%
SAH74.0600.1%
TSLA409.990-12.25%
GM73.100-1.76%
F13.030-0.37%
RIVN13.350-0.44%
CYD50.4400.44%
HMC25.210-0.97%
TM187.370-3.31%
CVNA66.030-1.14%
PAG159.750-2.43%
LAD264.8902.97%
AN181.940-2.21%
GPI317.1803.56%
ABG176.280-2.89%
SAH74.0600.1%


KPIs

How Tom Wood Group’s advisor handbook aims to boost fixed ops inconsistencies

How Tom Wood Group’s advisor handbook aims to boost fixed ops inconsistencies

- April 6, 2026
In fixed operations, inconsistency across stores and unclear expectations can create real challenges for both teams and customers. To address this, William Demaree, Group Director of Fixed Operations at the...
Service Drive Fixed-Ops

5 simple ways to improve customer retention and satisfaction

- March 7, 2023
If your clients aren’t happy with your services, you won’t be able to keep up with the other Key Performance Indicators (KPIs) that are essential for your service center’s success...
Fixed-Ops Articles
Car dealership manager reflects on performance reports

5 dealership performance reports management must track

- January 31, 2023
Business reports and analysis are equivalent to using a thermometer if you're sick. The results inform your business's health like the latter tells you about your bodily health. The proper...
Management & Leadership Articles
hours per RO

4 innovative ways to grow your service department’s hours per RO

- November 25, 2022
Among the top KPIs your service department should be evaluating, the hours per RO is one of the most important. After all, you don’t want a bunch of service advisors...
Fixed-Ops Articles
KPIs

KPIs to measure that keep dealership inventory on track

- November 22, 2022
KPIs are the one way to gauge if your dealership is on the right track. So every car dealer measures, analyzes and checks accuracy religiously – especially when the market...
Sales & Marketing Publishing Partners

Can service departments improve fixed ops coverage?

- January 27, 2022
The average car dealership relies on fixed ops to bring in enough income to cover the operating expenses. With the latest chip shortages and people hanging onto their cars longer,...
Fixed-Ops Articles
Effective Labor Rate

Why Effective Labor Rate is the KPI car dealers should keep an eye on

- January 4, 2022
Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider is the Effective Labor Rate. Maybe...
Fixed-Ops Articles
service

KPIs that service departments should track and improve to start the new year

- December 23, 2021
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could have been done better. With some...
Fixed-Ops Articles
loyalty marketing program

Key components your dealership needs for a robust digital marketing strategy

- December 2, 2021
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains how to make plans for digital marketing strategy as you head into a new quarter and...
Sales & Marketing Shows
email

How to improve email marketing effectiveness in 3 simple tips

- November 22, 2021
When you mass email contacts with broad messages you ruin your database. Case in point, my dad recently bought a gently used Hyundai Sonata. One week after he bought it,...
Sales & Marketing Articles

Latest Articles

BMW of Annapolis celebrates grand opening of newly renovated Retail.Next facility
Latest Articles 05/18/26

BMW of Annapolis celebrates grand opening of newly renovated Retail.Next facility

Ford Energy targets utility market with EDF battery storage deal
Latest Articles 05/18/26

Ford Energy targets utility market with EDF battery storage deal

Used inventory rebounds, GM launches collision tool, Tesla raises Model Y prices
Latest Articles 05/18/26

Used inventory rebounds, GM launches collision tool, Tesla raises Model Y prices

Used-vehicle inventory rebounds in April as prices continue climbing
Latest Articles 05/18/26

Used-vehicle inventory rebounds in April as prices continue climbing

GM launches Collision Assistance tool across brand mobile apps
Latest Articles 05/18/26

GM launches Collision Assistance tool across brand mobile apps

Tesla hikes Model Y prices in U.S. market
Latest Articles 05/18/26

Tesla hikes Model Y prices in U.S. market

Mercedes-Benz CEO tells WSJ automaker is open to defense production
Latest Articles 05/18/26

Mercedes-Benz CEO tells WSJ automaker is open to defense production

From Iran war to inventory crunch: Tom Maoli breaks down industry pain points
Latest Articles 05/18/26

From Iran war to inventory crunch: Tom Maoli breaks down industry pain points

NJ CAR goes on the offensive as brokers, regulators, and direct sales pressure dealers
Latest Articles 05/18/26

NJ CAR goes on the offensive as brokers, regulators, and direct sales pressure dealers

GM hits the breaks on electric trucks as reality crashes the EV party
Latest Articles 05/18/26

GM hits the breaks on electric trucks as reality crashes the EV party


CBT News
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