Tuesday, November 30, 2021
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digital retailing

A conversation with Hyundai’s Jared Dowdy: The goals and future...

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A buzzword in the automotive industry that seems to be losing its impact is digital retailing. Meaning different things to different people and with engagement at varying levels between OEMs and dealers, it’s often unclear how the customer journey will be affected in the future with digital means.  Jared Dowdy is the Senior Manager of Retail Process […]
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EV

Automakers doubling down on EV commitments

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Industry-wide, carmakers are renewing their dedication to adding more electrified vehicles to their lineups in coming years, especially fully-electric cars. Although electric options are slow to be realized in mainstream manufacturer stables, particularly in generally affordable models, announcements continue to come weekly. The most recent commitment comes from Volvo, and an all-new EV platform from […]
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industry

CBT automotive newscast: September 22, 2020

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Today’s Featured Interview: MB dealer Gregory Baranco says 'manufacturers need to step up' their diversity efforts While there are over 18,000 dealers in the country, only...
automotive newscast

CBT Automotive Newscast: August 31, 2020

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Today’s Featured Interview: CBT News Market Update: Bob Lanham, Facebook & Lance Schafer, LotLinx From the beginning of the COVID-19 pandemic to now, digital marketing in auto retail has undergone a tremendous amount of change. We spoke with Lance Schaefer, General Manager of Product and Technology at LotLinx, and Bob Lanham, Head of Automotive Retail […]
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EV

New EV Competitors Try to Dethrone Tesla

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The EV market has been dominated by Tesla in 2020, with little resistance from any other company in the market. However, Elon Musk’s auto brand is certainly setting the stage for an all-electric arms race. Legacy OEMs and new startups are emerging as contenders in the all-electric market. As the boundaries for EV models continue […]
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driving assistance

CBT Automotive Newscast: August 11, 2020

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Today’s Featured Interview: CA Dealer Hilary Haron on Facing Inventory Concerns and Encouraging Women to Work in Automotive Recently, women have made progress towards gaining better representation in the auto industry. Female leaders like Mary Barra and Cheryl Miller have opened new doors to consider what’s possible for women in the automotive world. Hilary Haron, […]
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CPO

Determining when a CPO is the Right Choice for Your Customer...

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Recently, Autotrader announced the Best Non-Luxury and Luxury Certified Pre-Owned Programs for 2020. Since today’s car shoppers are focused on value and affordability, CPO...
payments

COVID-19 Relief and Loan Assistance Offered by Car Companies

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Automakers are jumping to respond to unique customer needs during the COVID-19 outbreak by providing incentives such as 0% interest and delayed payments.  Though we are still in the early days of the pandemic here in the U.S., significant economic disruption has already occurred, with no clear end in sight. Many businesses have had to […]
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ride-share

How to Improve Your Customer Experience with Ride-Share Services –...

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 CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and Hyundai. Mahesh tells CBT News that this initiative is all about providing a ride-share service and delivering convenience to every customer that walks into the dealership. We have all experienced […]
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hailer service

Hyundai Dealers that Subscribe to CDK Hailer Service to Offer...

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FOUNTAIN VALLEY, Calif., June 25, 2019 – In the next several months, Hyundai dealers across the country that subscribe to Hailer service through CDK Global, Inc. (Nasdaq: CDK) can give millions of owners easy access to Lyft rides while their vehicles are being serviced. Through Hailer™, a first-of-its-kind application developed by CDK in partnership with Lyft, participating Hyundai dealers that subscribe to […]
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