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gross profit

4 vital ways you can further improve gross profit percentage

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Of the KPIs your dealership must focus on, gross profit percentage should never be overlooked. To improve the gross profit percentage, your service department...

5 simple ways to improve customer retention and satisfaction

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If your clients aren’t happy with your services, you won’t be able to keep up with the other Key Performance Indicators (KPIs) that are...

Can service departments improve fixed ops coverage?

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The average car dealership relies on fixed ops to bring in enough income to cover the operating expenses. With the latest chip shortages and...
Carvana

Carvana shows growth but takes a financial loss on Q3 2021...

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Growing sales and great profit margins weren’t enough to push Carvana into the black through the third quarter of 2021. In the shareholder letter...

Tesla marks record deliveries in Q3, ninth straight profitable quarter

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Tesla’s earnings were reported to investors on October 20, and the financial results paint the last quarter as bright despite the ongoing pandemic and...
Kelleher

PA dealer David Kelleher on Stellantis establishing its own finance arm

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Stellantis is expected to close a deal by year's end, creating its own captive financing arm. Mike Koval Jr., Ram brand CEO said "until...
OfferLogix

OfferLogix EVP Aaron Bickart on how to elevate digital transaction services...

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On today’s show, we continue the conversation on digital retailing best practices and how the auto industry can elevate online transaction services. We're pleased...
OfferLogix

Why penny-perfect payments are vital for both car dealers and car...

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Consumers today want a convenient and frictionless car buying experience, especially in the finance office. When car dealers don't provide penny-perfect payments to their...
used car

Maximizing Used Car Gross Profits In A Market Where Every $1...

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The used car market is more complex than it has ever been. With new vehicle inventory levels steadily declining and consumers growing more wary...
Tommy Gibbs

Veteran Trainer Tommy Gibbs on Improving Used-Car Gross Profit

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On today's show, we’re pleased to welcome veteran trainer Tommy Gibbs, President of Tommy Gibbs and Associates, and author of "7 Common Sense Factors...