TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%


focus

active listening

How active listening leads to increased engagement

- March 2, 2021
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than good. The Harvard Business Review did...
customer

Tips to optimize customer engagement in the pandemic and beyond

- November 23, 2020
If you live in Southern California, you may have noticed a new type of text message from candidates during the recent political season. It may have gone something like this,...
Kelly Automotive

Taking Both Forks in the Road: Stop Limiting Your Decision Making

- August 20, 2020
We often use “road” metaphors for the activities of our business and our life — “the path to the sale,” “the road not taken,” “living on easy street,” and so...
train staff

Train Staff with a Sales-Driven Focus

- June 27, 2017
Every person that works in a dealership environment has an impact on your sales. Parts counter sales, service department repairs and maintenance, and, of course, new and used vehicles sales...


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