TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%
TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%
TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%


fixed operations

AI

Why car dealers are investing in AI technology for business growth – Peter Kahn | CDK Global

- January 12, 2022
Artificial Intelligence, or AI, is changing the way many in the industry navigate retail automotive, and dealers are seeing the benefits. According to a recently released study from CDK Global,...
Daily Automotive News Sales & Marketing
recalls

Rethinking auto recalls: avoiding common obstacles and driving campaign completion

- December 22, 2021
According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports that while 83% of new vehicles...
Fixed-Ops Articles
fixed operations

How fixed operations can manage another tough year amid a double-whammy of shortages

- July 27, 2021
Fixed operations teams around the country have faced a difficult 15 months. COVID protocols, local restrictions and customer hesitancy have driven them to find new ways of serving customers while...
Fixed-Ops Articles
fixed operations

How car dealers can increase revenue by shifting their focus to fixed operations – Tom Heizer, SVP at GSM

- July 15, 2021
There is a lot of focus on new vehicle inventories and how they are being impacted by the continuing chip shortage. Although grosses have been great, as inventories continue to...
Sales & Marketing Featured
retail automotive service departments performance pro forma compensation

The skills auto technicians need to make them uniquely qualified for future roles

- July 5, 2021
On the latest episode of Service Drive, host Don Reed takes a deep dive into how future automotive industry trends will affect auto technicians in the service drive. Reed has...
Fixed-Ops Headlines
fixed-ops

How car dealerships can revamp their marketing strategies to increase fixed-ops revenue – Jade Terreberry, Cox Automotive

- June 21, 2021
For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector – from OEMs to dealerships and...
Power Lunch Fixed-Ops
service department

How to maximize employee performance in the service department – Michael Roppo

- April 21, 2021
Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the show to discuss maximizing employee performance...
Fixed-Ops Featured
fixed-operations - John Fairchild

What should car dealers look for when hiring fixed-operations employees? – John Fairchild

- April 8, 2021
Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and improving every area of dealership fixed-operations. Fairchild...
Fixed-Ops Featured
retail automotive service departments performance pro forma compensation

Understanding the key differences between service advisors and service writers

- March 4, 2021
What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive. Reed has helped thousands of dealers...
Headlines
Lee Harkins Fixed-Ops

How your fixed-ops department can turn service patrons into life-long customers

- February 26, 2021
On today’s show, Lee Harkins joins host Jim Fitzpatrick to discuss the latest trends in fixed-ops. Harkins is the President and CEO of M5 Management Services, a company committed to...
Fixed-Ops Featured

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The new formula for fixed ops success | service department i
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CBT News
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