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consistent

Maintaining Level of Service Consistency Through Pandemic Recovery

Maintaining a consistent level of service at all times is extremely important to the long-term success of your service department. It only takes one...
Potamkin Hyundaivideo

Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19

On today’s show, we’re pleased to welcome Kevin Kolb, President and General Manager of Potamkin Hyundai Stone Mountain in Lilburn, Georgia. In this segment,...
road to the sale

Road to the Sale: Selling in the Age of COVID

Why Talk about the Road to the Sale? We (three) have been in the auto business long enough to cultivate a lot of gray hairs...
rental car

Struggling Rental Car Market Could Be Solution for Pre-Owned Inventory

After more than a century in business, Hertz Global Holdings Inc. filed for bankruptcy on May 22, 2020. The Estero, Florida-based corporation operates more...
Sunrise Chevyvideo

How Sunrise Chevy Managed to Have a Record Month in Used Car Sales –...

On today's show, we’re pleased to welcome back Rudy "El Patronn" Tremenio, Managing Partner of Sunrise Chevy in Forest Hills, NY. In this segment,...

Combining Artificial and Human Intelligence to Maximize Dealership Results

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...

Building a Culture Around Your Dealership’s Digital Retailing Process

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...

Are Your BDC Employees Using the Right Language During this Crisis?

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...

April Kerrigan Report: Have Dealership Values Taken a Hit During the...

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel