Tag: F&I
How to help struggling F&I managers embrace change
When someone has done the same job for years, the exact same way every day, it can be a challenge to get them to...
What will F&I look like in the future? JM&A Group’s Scott...
Scott Gunnell is the new Senior Vice President and Chief Operating Officer at JM&A Group where he has worked for 20 years to provide...
CU’s share of auto lending increasing — How to compete in...
“I have my loan already handled with my credit union.” There is not an F&I Manager on the planet that enjoys hearing that from...
Closing in F&I starts with a strong opening
Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and...
Is there room for fixed F&I pricing at your dealership?
Who likes to haggle? No one. But in F&I this has been seen as not only expected but customary for decades. No two buyers...
Small changes in F&I questions can yield big results
To sell anything to anyone, regardless of the product or industry, it’s important to master one thing: asking the right questions. In the dealership...
How to stay competitive with online VSC companies
Since the pandemic hit, dealers are finding that the landscape of online aftermarket providers has increased, and they are targeting consumers that want to...
Data analytics in F&I – Remember, humans are behind the numbers
When dealerships use data to take a more granular look at how the different departments are performing, it can uncover a lot – positive...
How to leverage digital transformation to improve auto financing processes —...
The auto retail industry is undergoing unprecedented digital transformation and technological innovation. More than ever, customers looking to buy a new or used car...
6 strategies to build a better DEI program in your F&I...
Every dealership in the new post-lockdown COVID world has had to deal with staff turnover and the fallout from what most economists have dubbed...
