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On today's CBT Now, Scott Mautz joins us to discuss how to give your boss feedback, and navigate what to say and when to say it? 

3 crucial steps to providing feedback to your boss — Scott...

When it comes to the world of business, we've seen the impact that leadership from the middle of an organization has. Yet, one of...

The Power of Feedback

You head to the doctor and complain you are not feeling well. The doctor sends you for a battery of tests. You return the...

Do You Have A Yelp Problem?

How a customer perceives your business is vital to the dealer’s everyday operations. It’s important because customers will be sure to research your business...
negative reviews

How to Handle Negative Reviews

We live in an increasingly interactive world. Social Media and Internet Search capabilities bring us closer to each other and give us unprecedented access...
bad employees

How Good Managers Give Bad Employees Feedback

Raise your hand--who likes to discipline an employee? I hear crickets chirping in the background. Yet discipline is a cornerstone of highly productive companies. Without...

CBT News – October 16, 2015

On today's show: New York Times best-selling author, sales trainer, and entrepreneur Grant Cardone shares his thoughts on one-price, no-haggle selling Victor Antonio, speaker...

CBT News – September 17, 2015

On today's show: Amy Farley, media and communications manager with Force Marketing, on utilizing online video content Sales Tip of the Day with Glenn...

CBT News – April 16, 2015

On today's show: - Randy Henrick, Associate General Counsel for Regulatory and Compliance Matters at DealerTrack, discusses how you can improve your dealership's data security -...