TSLA376.660-2.01%
GM78.8100.85%
F12.355-0.14%
RIVN16.085-0.635%
CYD40.550-1.28%
HMC24.205-0.165%
TM193.1500.98%
CVNA404.430-2.3%
PAG161.2901.15%
LAD277.9801.12002%
AN201.120-2.88%
GPI344.6355.11501%
ABG199.450-0.58%
SAH72.1500.57%
TSLA376.660-2.01%
GM78.8100.85%
F12.355-0.14%
RIVN16.085-0.635%
CYD40.550-1.28%
HMC24.205-0.165%
TM193.1500.98%
CVNA404.430-2.3%
PAG161.2901.15%
LAD277.9801.12002%
AN201.120-2.88%
GPI344.6355.11501%
ABG199.450-0.58%
SAH72.1500.57%
TSLA376.660-2.01%
GM78.8100.85%
F12.355-0.14%
RIVN16.085-0.635%
CYD40.550-1.28%
HMC24.205-0.165%
TM193.1500.98%
CVNA404.430-2.3%
PAG161.2901.15%
LAD277.9801.12002%
AN201.120-2.88%
GPI344.6355.11501%
ABG199.450-0.58%
SAH72.1500.57%


emotion

breathing leader

How to become a better business leader in less than two minutes

- September 22, 2022
Well that’s a statement, isn’t it? Is this really possible? Let’s find out. Learning how to control our breath is one of the most powerful and quickest strategies to reduce our...
lead

Self-regulate your way to better leadership

- April 2, 2021
Think back to a situation where you acted in haste, based a decision you wanted to take back on emotion, had a bad start to the morning negatively affect the...
Mark O'Neil

Mark O’Neil’s In-Store “Emotional Roller Coaster”

- May 29, 2017
The car buying process can be pretty fun. It's like going to an amusement park and riding a roller coaster with all the ups and downs. At the 2017 NADA/J.D....
emotion

Think-Feel Connections

- March 22, 2017
  Emotion and logic play a major role in the buying decision. Mark breaks down how the two must combine to complete the essential customer experience process. Also on today’s show: - Coach’s...
dealer videos

Are you using emotion in your dealership videos?

- July 6, 2016
Expert Gina Reuscher on making impactful dealer videos Are you evoking emotion when your dealership makes a video? Before you press the record  button again, check out what Gina Reuscher says...
test drive

Turn a Test Drive Into A Sale

- March 30, 2016
Internet Research Takes Out Emotion; Test Drive Puts it Back By Mark Tewart  In that path there are specific things that can be done to increase the likelihood of there being a nexus...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.