TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Digital Retailing

Becky Chernek

The Importance of Personally Engaging with the Customer During the Digital Car Buying Journey – Becky Chernek, F&I Expert

- May 20, 2020
On today’s show, we’re so pleased to welcome back Becky Chernek, F&I expert, President of Chernek Consulting, and host of F&I Today right here on CBT. In this segment, Jim...
F&I Auto News
digital retailing

Three Keys to Profitability in Digital Retailing

- May 11, 2020
With the coronavirus recovery underway in most parts of the country, dealerships nationwide have had to adapt their sales structure. In many parts of the nation, the customer base suddenly...
Sales & Marketing Auto News
Fred Fordin

Where Dealers Should Focus Their Efforts Now to Emerge Stronger After COVID-19 – Fred Fordin, CDK Global

- May 6, 2020
In today's segment, we’re pleased to welcome Fred Fordin, Vice President of Consulting Services for CDK Global. In this interview, Jim and Fred discuss how he has spent the first...
Management & Leadership Fixed-Ops

JM&A Group Launches Virtual F&I Solutions for Dealerships Nationwide

- May 4, 2020
In today's segment, we’re pleased to welcome Jonathan Jordan and Scott Gunnell of the JM&A Group. Jordan is the manager of sales strategy, and Scott is the group VP of...
Sales & Marketing F&I
Mark Rikess

Mark Rikess Shares His Insight About the Evolving Sales Process During This Crisis

- April 28, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Mark Rikess, CEO of Rikess Consulting. In this segment, Jim and Mark discuss the benefits of...
Sales & Marketing Auto News
online

Turning Online Car Browsers into Buyers

- April 24, 2020
The online retailing process is rather new for most car dealers. What was a small niche just weeks ago has become the norm for American vehicle retailers. However, there is...
Sales & Marketing Auto News
Patrick Janes

How to Approach Digital Retailing When Trade-Ins Are Involved – Patrick Janes, vAuto

- April 24, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Patrick Janes, Director of Used Car Solutions at vAuto. In this segment, Jim and Patrick discuss how...
Sales & Marketing Auto News
Dealertrack

How to Provide a Seamless Online Experience for Your Customers – Cheryl Miller, Dealertrack

- April 23, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Cheryl Miller, Vice President of operations for Dealertrack F&I Solutions. In this segment, the pair talk...
Sales & Marketing Auto News
digital retailing

Why Did it Take a Pandemic for Dealers to Embrace Digital Retailing?

- April 22, 2020
Recently, I had a conversation with a friend who heads up a large technology firm which provides Digital Retailing software to auto dealerships. He mentioned due to the current situation...
Sales & Marketing Auto News
Zappone

How Zappone CJDR Shifted the Majority of Their Operations Online – Pete Carusone

- April 22, 2020
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Pete Carusone, President of VisionAST which currently has a partnership with Zappone Chrysler Jeep Dodge Ram in...
F&I Auto News

Latest Articles
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CBT News
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