TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Digital retail

Did the pandemic shorten the path to a more transactional dealership website?

- June 1, 2021
Covid-19 hit like a shock wave in March 2020, shutting down dealerships, impelling them to adopt digital retailing (DR) as a low-touch transaction alternative to the legacy, showroom-based car buying...
Sales & Marketing Articles
innovation

Five factors that drive innovation in auto retail

- October 30, 2020
Dealership gross profits have declined from 3.3% to 2.4% between 2015 and 2018. Over that same time frame, an average dealership’s operating profits saw an even more drastic decline –...
Daily Automotive News Auto News
digital retail

Road to the Sale: The Digital Retail Checklist

- June 16, 2020
Last week we wrote about Selling in the age of COVID and how this changes the traditional Road to the Sale.  The article had some legs and was picked up...
Sales & Marketing Auto News
online

Analyst Predicts a Third of American Malls Close in Next Year. What It Means for Dealers

- June 12, 2020
The retail industry has been relatively stable for decades. Small retail stores and chains could be profitable by maintaining low overhead in malls, but that’s predicted to change in the...
Sales & Marketing Auto News
Joe Verde Trainers

The Relevancy of Sales Training in Today’s Digital Space – Doug Christiansen & Eric Edwards, Joe Verde Group

- February 25, 2020
Doug Christiansen and Eric Edwards, both trainers with Joe Verde Sales & Management Training, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss the...
Sales & Marketing Daily Automotive News
TrueCar

How TrueCar’s Re-Brand Affects Dealers and Car Buyers – Kerri Wise, VP of Industry Relations and Education

- February 6, 2020
In this segment, Kerri Wise, TrueCar's Vice President of Industry Relations and Education, and Jim discuss TrueCar's recent re-brand and how that will ultimately effect the car selling process within...
Sales & Marketing Daily Automotive News
website

The Importance of a Streamlined User Experience for Your Dealership’s Website

- August 15, 2019
A potential car buyer or service customer reaches your dealership’s homepage. That’s the first step in acquiring new business in automotive retail today. The Cox Automotive 2019 Car Buyer Journey...
Daily Automotive News Auto News
Ben Ellencweig

The 3 Things Consumers Want When Shopping for a Vehicle Online – Ben Ellencweig, McKinsey & Co.

- July 23, 2019
 Jim Fitzpatrick sits down with Ben Ellencweig, Partner at McKinsey & Co., on CBT News to talk about how dealerships must adapt to the growing online used-vehicle market. With consumers...
Sales & Marketing Auto News
auto trends

Emerging Auto Trends in 2019 and What They Mean for Dealers

- May 2, 2019
As we finish the first quarter of 2019, this year is already shaping up to be a big one for the auto industry. While many are watching to see if...
Daily Automotive News Auto News

Using A.I. Perceptive Technology in Your Virtual Auto Retail Process

- July 25, 2018
On the CBT Automotive Network today, Jim Fitzpatrick and Scott Gunnell, Vice President of Field Sales Operations and Strategy for JM&A , talk about how your company can be better at virtual...
Daily Automotive News F&I

Latest Articles
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Legal battles reshape car sales
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California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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California’s war on classic cars just hit a wall– Thanks to Jay Leno


CBT News
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