Thursday, June 30, 2022
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Goldfayn

WSJ best-selling author Alex Goldfayn explains the power and profitability of...

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Are you still using the phone to generate sales in today’s digital retail environment? If not, this is something that you should get back to immediately as you may be missing out on customers. In his latest book, Pick Up The Phone and Sell, Alex Goldfayn, keynote sales speaker, CEO of The Revenue Growth Consultancy, […]
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Brian Benstock

Paragon’s Brian Benstock discusses record-breaking sales numbers and shares his outlook...

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The Paragon team out of New York is proving that sales teams are still relevant and necessary in today’s digital landscape. On today’s show, we’re pleased to welcome Brian Benstock, Partner General Manager and Vice President of Paragon Honda and Paragon Acura to discuss their record sales performance. We’ll also get his take on the […]
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chat

Are you using online tools effectively? It might be time for...

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According to Insider Intelligence, it’s predicted that consumer retail spending that results from website chat widgets will be as much as $142 billion, fifty times more than it was in 2019. Their popularity has become widely used in every retail sector, and automotive is no exception. Dealerships have integrated some of the most intelligent, seamless […]
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automotive advertising

Melissa Z. Clark discusses her new role as CEO of Sokal...

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Melissa Z. Clark has officially been announced as the new Chief Executive Officer of Sokal, one of the largest automotive advertising agencies in the...
CDK Global

CDK Global Acquires Digital Retail Platform Roadster

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 CDK Global has just acquired digital retail platform Roadster. Today, we’re pleased to welcome Joe Tautges, Chief Operating Officer of CDK Global and Andy...

Did the pandemic shorten the path to a more transactional dealership...

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Covid-19 hit like a shock wave in March 2020, shutting down dealerships, impelling them to adopt digital retailing (DR) as a low-touch transaction alternative...
innovation

Five factors that drive innovation in auto retail

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Dealership gross profits have declined from 3.3% to 2.4% between 2015 and 2018. Over that same time frame, an average dealership’s operating profits saw an even more drastic decline – from 8.9% to just 1.7%. The decline in profitability coincides with a growing dissatisfaction among consumers regarding the traditional vehicle purchasing method. According to global […]
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digital retail

Road to the Sale: The Digital Retail Checklist

Last week we wrote about Selling in the age of COVID and how this changes the traditional Road to the Sale.  The article had some legs and was picked up by the CBT Automotive Network.  The article was born from us asking some simple questions about how we can use technology to innovate and overcome […]
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online

Analyst Predicts a Third of American Malls Close in Next Year....

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The retail industry has been relatively stable for decades. Small retail stores and chains could be profitable by maintaining low overhead in malls, but that’s predicted to change in the next year. Retail consultant and former executive at The May Department Stores, Jan Kniffen, expects that a full third of America’s malls will permanently close […]
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Joe Verde Trainers

The Relevancy of Sales Training in Today’s Digital Space – Doug...

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Doug Christiansen and Eric Edwards, both trainers with Joe Verde Sales & Management Training, joined Jim Fitzpatrick on the CBT Stage at NADA 2020...