Far too many retail dealership organizations and like-kind service businesses that I consult with sit on loads of great customer DMS data, and do nothing with it. It’s truly amazing...
This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO as well as an equal number...
A new manager was hired to lead an underperforming team. Before the first meeting with the team, the owner of the company sat with the manager and asked how he...
The north area of Peachtree Boulevard in Atlanta is a mecca for car buyers.
Tucked just inside of the city’s looping Interstate I-285, there are over a dozen auto dealerships in...
At this time of year, we’re given a lot of opportunities to share how thankful we are for our family and friends. But an important group of people is often...
While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up baling hay, plowing fields and milking...
Everyone could name someone they work with now that probably shouldn’t have the role they are in. They arrive at work with a chip on their shoulder, a lackadaisical or...
Of course, if you ask an employed person what would make him or her more happy at work, you’d oftentimes get responses like “a raise” or “more pay” or “a...
When was the last time you were a part of a great team? What were some of the qualities that made it a team you remember? Excellent teams don’t just...
With winter around the corner and the holiday season coming along with it, you may already be setting your mind to this year’s company holiday party. While some might find...