TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Dealership Management

intelligence

Got Dealer (BI) Business Intelligence?

- November 26, 2018
Far too many retail dealership organizations and like-kind service businesses that I consult with sit on loads of great customer DMS data, and do nothing with it. It’s truly amazing...
gender diversity

How Dealerships Can Move Toward Parity

- November 23, 2018
This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO as well as an equal number...
questions

What is the Best Question to Ask to Improve Results

- November 20, 2018
A new manager was hired to lead an underperforming team. Before the first meeting with the team, the owner of the company sat with the manager and asked how he...
Jim Ellis Auto Group

After Growing a Strong Business, Jim Ellis Auto Group is Now Focused On the Future

- November 20, 2018
The north area of Peachtree Boulevard in Atlanta is a mecca for car buyers. Tucked just inside of the city’s looping Interstate I-285, there are over a dozen auto dealerships in...
team

Give Thanks for Your Team

- November 15, 2018
At this time of year, we’re given a lot of opportunities to share how thankful we are for our family and friends. But an important group of people is often...
Joe Verde

Veteran’s Day Has a Special Meaning For Trainer Joe Verde

- November 12, 2018
While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up baling hay, plowing fields and milking...
staff

Why You Should Terminate Underperforming Staff in Your Dealership

- November 6, 2018
Everyone could name someone they work with now that probably shouldn’t have the role they are in. They arrive at work with a chip on their shoulder, a lackadaisical or...
employees

5 Simple Ways to Make your Employees Happy

- November 5, 2018
Of course, if you ask an employed person what would make him or her more happy at work, you’d oftentimes get responses like “a raise” or “more pay” or “a...
team building

Five Ways to Incorporate Team Building at Your Dealership

- November 2, 2018
When was the last time you were a part of a great team? What were some of the qualities that made it a team you remember? Excellent teams don’t just...
holiday party

The Right and Wrong Ways to Host a Holiday Party

- November 2, 2018
With winter around the corner and the holiday season coming along with it, you may already be setting your mind to this year’s company holiday party. While some might find...