Next Generation of Dealers Wants to Hold onto Dad’s Legacy, Not His DMS
For some auto dealers, Father’s Day is more than an opportunity to celebrate Dad. It’s a chance to celebrate the man who brought them into the auto business, someone they...
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
Dealership Management
Reduce Sales Manager Turnover with These Hiring Strategies – Brian Finnegan, Advanced Dealer Concepts
On today's show, we discuss the pitfalls of high sales manager turnover, and the strategies dealers can use for better hiring with Brian Finnegan, president of Advanced Dealer Concepts and...
F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I Trainer
Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales and service, when was the last...
Four Conflict Scenarios You Will Encounter at Your Dealership And How to Deal with Them
Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since everyone has a different perspective on...
How These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail Experience – PTG365 Auto
CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the buying experience as easy as possible...
Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied...
How this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff Turnover by 40% – Jeff King and Dr. Harry Cohen
Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training and coaching staff, emotional engagement is...
Does Your Team Sabotage Themselves? Two Behaviors to Avoid
Self-sabotage doesn’t get talked about nearly enough in our business. In past interviews and posts, I have shared many of the “7 Self Sabotaging Behaviors to Avoid” but I wanted...
Creating a Stellar Company Culture in Your Dealership
Your company culture affects both employees and customers in an undeniable way. As Thomas Davenport of Towers Watson Consulting stated, “workplace culture is to employees as soil is to plants”...
How to Help Your Team Set and Achieve Their Goals Year After Year – Glenn Pasch, CEO of PCG Digital
Comfort and complacency are the dealership's worst enemies, and customers are quick to move on to competitors who meet their changing needs. That’s why continuous improvement in all dealership departments...
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