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Susan Moll

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Susan Moll is the Senior Director of DMS Field Services, and joined Cox Automotive in January 2017. Susan is responsible for overseeing the implementation and on-going performance of DMS for the Top 100 automotive groups as well as the Eastern Division. Susan has a wealth of knowledge and over 35 years of Automotive Industry experience.
generation

Next Generation of Dealers Wants to Hold onto Dad’s Legacy, Not His DMS

For some auto dealers, Father’s Day is more than an opportunity to celebrate Dad. It’s a chance to celebrate the man who brought them...
gross profitvideo

The Relation Between Gross Profit and Sales Training – Sean Gardner, Trainer with The...

Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Sean Gardner, a trainer...
ReconVelocityvideo

What Makes ReconVelocity Unique From Its Competitors – Hugh Hathcock, Owner

ReconVelocity Founder and Owner, Hugh Hathcock joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss their recent partnership...
Joe Verde Trainersvideo

The Relevancy of Sales Training in Today’s Digital Space – Doug Christiansen & Eric...

Doug Christiansen and Eric Edwards, both trainers with Joe Verde Sales & Management Training, joined Jim Fitzpatrick on the CBT Stage at NADA 2020...
Rapid Reconvideo

Hold Your Recon Department Accountable with Help from Rapid Recon – Dennis McGinn, CEO

At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Dennis McGinn, Founder and CEO of Rapid Recon. The pair discussed...
customer successvideo

The Value CDK Global’s Customer Success Model is Bringing to Dealers – John Hickey...

At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by John Hickey and Michael Seeman from CDK Global. John is the...

Creating a Video Culture at Your Dealership

 On this week's episode of Kain & Co., David Kain talks about how you can engage with your customers by using the power of...

How Video Pre-Roll Can Complement Your Online Marketing Strategy

On this week's episode of Auto Marketing Now, Brian Pasch talks about video pre-roll and some ideas that can tweak your existing video pre-roll...

How Can You Maximize PVR Earnings?

On this week's episode of F&I Today, Becky Chernek talks about the most recent PVR earnings, how AutoNation is maintaining a PVR of $1,900,...

Why You Shouldn’t Fear Rejection in Sales

Customers are often met with a sense of fear when dealing with salespeople. However, working in automotive retail comes with it's own set of...