On today’s show, we welcome back Your Car Guy, Shawn Hays, General Manager at Carter Myers Colonial Chevrolet in Richmond, Virginia. This is Shawn's first time in the role of...
Strategic partnerships can create great opportunities for success. For Jay Feldman, CEO of Feldman Automotive, a partnership with actor and auto enthusiast Mark Wahlberg has opened new doors for his...
This week, one of our viewers sent in the question: What’s the best advice I can give a salesperson just starting out in the business, who has never been in...
Unifying your team under a strong company culture and value system is crucial to building a successful, functioning business. This means, employees today need encouragement and empathy in order to...
The auto industry has seen some levels of success in the past 90 days, but there is some apprehension about how the industry will continue to perform moving forward. Anxiety...
Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has changed the car buying experience forever....
Leading a team of employees through a global pandemic was probably not on many dealers' lists of things that could ever happen. However, with 30 million people unemployed in the...
Today we welcome the leading authority on digital transformation, Mr. Erik Qualman. Erik is a bestselling author several times over, and an acclaimed motivational speaker that has given keynotes in...
Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this as it states that 80 percent...
At the start of the COVID-19 pandemic, New York City quickly became the epicenter of the virus, and the city promptly shut down for months longer than anyone anticipated. However,...