TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Dealership Management

Janet Barnard

Cox Automotive’s Chief People Officer Janet Barnard talks about the importance of diversity and inclusion in the auto industry

- April 13, 2021
 After more than 32 years at Cox Enterprises, Janet Barnard is retiring in June. Barnard has held many roles with the organization, and she currently holds the title of Chief...
coach

Coach, Consultant, and Mentor: How they differ and why it matters

- April 12, 2021
It seems as though we confuse the differences between coaching, consulting, and mentorship. It’s completely understandable because I often see websites, posts and articles of self-proclaimed “coaches'' who offer consulting...
remote

How remote work is affecting pay structures and staffing nationwide

- April 12, 2021
Prior to the pandemic economy shutdowns, less than 10% of Americans in the workforce were full-time remote workers. Virtually none of the auto retail positions were performed from home. But...
mechanics

Ways to transition mechanics into other positions

- April 7, 2021
It isn’t difficult to see that the auto technician position is demanding on the body. After twenty years of wrenching, most techs feel the pain, especially since 2 out of...
lead

Self-regulate your way to better leadership

- April 2, 2021
Think back to a situation where you acted in haste, based a decision you wanted to take back on emotion, had a bad start to the morning negatively affect the...

Dealer Advantage: How to offer flexibility to car shoppers & maximize profits

- March 31, 2021
In this episode of the Dealer Advantage series, Lori Wittman, SVP Dealer Software Solutions, Cox Automotive and Kevin Frye, Marketing Director for Jeff Wyler Automotive Family, discuss what dealers are...

Best-selling author Bob Burg on how car dealers can apply the ‘go-giver’ philosophy to their customer experience

- March 31, 2021
The car-buying experience begins and ends with the customer experience. If customers aren’t satisfied early in the process, they likely won’t move forward with a purchase. If customers aren’t satisfied...
keys

Key security a priority in the dealership

- March 29, 2021
When customers show up at a dealership for sales or service, they likely aren’t really thinking about how cars might get stolen during their visit, but it does happen. Just...
technician

Current state of the technician shortage and potential opportunities

- March 26, 2021
In the 2020 Transportation Technician Supply & Demand Report, it was reported that the country is going to be short about 642,000 automotive, diesel, and collision technicians by 2024 if...
Kerri Wise

Kerri Wise on how auto dealers can foster a more-inclusive culture

- March 24, 2021
Today on CBT News, Kerri Wise joins the show to tackle some of the most pressing issues facing the retail automotive industry. Wise is the Vice President of Communications at...


CBT News
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