Plug the profit leaks fast: How to control unapplied time in the service department
In the fixed ops world, we often say, “You can’t manage what you don’t measure.” And nowhere is this truer than in the case of unapplied time in the service...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Dealership Management
How early F&I involvement can transform your dealership’s profitability and customer experience
In the latest episode of Training Camp on CBT News, Adam Marburger, F&I expert, shares key insights into improving automotive finance and insurance operations. He highlights the profound impact of...
Shep Hyken on the power of reviews: Why trust and authenticity matter in customer experience
Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust them? Renowned customer experience expert and bestselling author Shep Hyken joins...
Jen Suzuki explains why daily coaching is key to elevating dealership performance
In the latest episode of Loyalty-Based Sales Strategies, Jen Suzuki- president of eDealer Solutions- dives deep into the vital role of leadership in driving dealership success. Drawing parallels with coaching...
Why outdated data is costing dealers more than they realize – April Simmons | Horne Auto Group
As dealerships navigate the complexities of digital marketing and customer data, many are turning to Customer Data Platforms (CDPs) for a more streamlined approach. April Simmons, Corporate Internet and Marketing...
Transforming workplace culture: Kim Scott’s radical approach to leadership
Leadership isn't just about making decisions; it's about fostering trust, respect, and meaningful communication within a team. In today's episode of Inside Automotive, Kim Scott, author of Radical Candor and Radical Respect, discusses her...
Leading with impact: Dave Anderson’s effective leadership strategies
In today's episode of CBT Now, we're joined by Dave Anderson, author, speaker, leadership expert, and president of LearnToLead, to introduce his new exclusive series for CBT News, Lessons In...
Kaley Klemp on conscious leadership: Cultivating a coaching mindset for workplace success
As leadership expectations continue to evolve, today’s managers must do more than oversee tasks—they must inspire, engage, and develop their teams. In her latest book, Leader Coach: Scaling Conscious Leadership...
Mission 22: The proven strategy to maximize your sales floor and team’s productivity
In today's episode of Mind Your Own Business, host Jonathan Dawson breaks down his concept of Mission 22—a game-changing strategy designed to maximize dealership sales performance.
The core principle of Mission...
Irial O’Farrell’s guide to developing efficient problem-solving teams
When a team brings every issue to their manager, it can often take up a lot of time for both parties. Managers should empower their teams to tackle problems instead....
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