TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Dealership Management

Who needs training

Who needs training first, management or sales people? An Auto Industry Legend will tell you.

- January 7, 2016
Auto Industry Legend Shares His Insight As a Dealer Principal or GM the objective is to what, get more sales, right. But according to some, most managers aren’t willing to be...
Paying BDC Agents

Consider These Plans For BDC Agents Paid By The Hour

- December 16, 2015
Keep your hourly rate competitive and implement fresh incentives daily and monthly. BY BILL WITTENMYER A friend of mine says all the time that “Our pay raise becomes effective when we are.”...
F&I process

Consider Cross-Training For the F&I Process

- December 8, 2015
You don't want hybird car sales reps, so consider a change in the F&I process. BY MARK TEWART Doesn’t it make more sense to let them handle any issue your customer has...
social selling

Why Are Dealers, GMs The Last At Their Stores To Join The Social Media Party?

- December 7, 2015
Lack of support from the top is holding dealerships back on social selling and marketing. BY LAURA MADISON A social media movement is rocking the retail automotive sector, but the people at...

Creative ways to get employees involved in charity

- December 3, 2015
It's that time of the year again, where charities begin looking to dealerships for support - both monetarily and in other ways. Employees at Patriot Subaru in Saco, Maine certainly...
Competition Between Departments

Competition Between Departments is Great but Don’t Let it Become a War

- November 25, 2015
Dealers must employ specific tactics to foster a culture defined by skin in the other manager’s game. I am betting you have experienced this pain as a dealer too many times:...
AutoNation

A View from the Top – Mike Jackson, CEO of AutoNation

- November 3, 2015
  VIDEO TRANSCRIPT: Jim Fitzpatrick: Mr. Mike Jackson, the CEO of AutoNation. We're so happy that you joined us here on CBT News. Thanks very much for taking the time out of...
CBT News Placeholder

Auto Industry Leaders Discuss Car Buying Process At Panel Discussion Moderated By CBT Automotive’s Jim Fitzpatrick

- October 29, 2015
ATLANTA, GA (PRWEB) OCTOBER 29, 2015 Autotrader President Jared Rowe updated his company’s startling research on consumer satisfaction with the car shopping experience during a recent panel discussion in Chicago moderated...

Is your dealership managing phone leads correctly?

- October 27, 2015
Here's a stat that's pretty scary (or embarrassing): the average dealership, across all brands and markets, is converting fewer than 8 out of every 100 inbound sales calls into showroom...
Customer-Identity Thieves

Ponder How Appetizing Your Dealership Appears To Customer-Identity Thieves

- October 27, 2015
Take steps to deter both hackers and burglars, and prepare an incident plan in case of a breach. BY ERIK NACHBAHR Auto dealerships are inviting to data thieves, given the consumer...


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