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DEI

6 strategies to build a better DEI program in your F&I...

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Every dealership in the new post-lockdown COVID world has had to deal with staff turnover and the fallout from what most economists have dubbed...
quality of work life

How quality of work life affects job satisfaction and employee retention...

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Quality of work life is one of the driving factors keeping people in their jobs today, but without it, you might start to see...
JM&A Group

How does dealership culture affect recruitment and retention strategies? – Kevin...

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Finding the right talent to fill a role within your dealership can be taxing, but there are resources and strategies used by many in...
Brad Wise

How general manager Brad Wise adapted his hiring process to a...

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Now that most of the industry has settled into working remotely or returned to the office, recruitment has been top of mind to fill...
success

Cure complacency culture and save your car dealership’s reputation

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In some ways, the automotive industry saw some of the most amazing growth and profitability over the last two years. While this is an exciting time for car sales, savvy car dealers have started to pick up on the negative effects. On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology […]
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Roger Love

How car dealers can build a successful culture through ‘extreme accountability’

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Alex Flores, Founder of AF Dealer Consulting, to discuss how car dealers can implement extreme accountability to change dealership culture. Flores is also the Dealer Principal of Seguin Chevrolet in Seguin, TX, General Manager of Capitol Chevrolet in Austin, […]
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3 practical steps leaders can take to support their employees during...

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The COVID pandemic has lasted longer than many of us have expected. So what can leaders and managers do to encourage and support their teams? On today’s show, we’re pleased to welcome back Dr. Paul White, psychologist, best-selling author of “The 5 Languages of Appreciation in the Workplace”, and President of Appreciation at Work. The […]
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success

Areas of opportunity for auto dealers to increase their personal and...

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Welcome to another edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales tool used to help dealers sell more vehicles through the method of psychology.  In the previous episode of Mind Your Own Business, Dawson introduced us to six key areas that dealers can […]
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How dealership teams can come together and thrive under difficult circumstances...

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As business leaders, dealers are constantly looking for ways to build strong cultures of high performance, trust, and belonging. Mike Robbins, speaker, coach, and former professional baseball player, addresses these concepts in his latest book, We’re All in this Together. Robbins joins us on today’s show, to discuss what automotive leaders can do to set […]
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lessons

4 common lessons dealers and business owners learned in 2020 –...

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Today on CBT News, anchor Jim Fitzpatrick is joined by Joseph Michelli, CEO of The Michelli Experience and bestselling author. Michelli joins the show to look back on the lessons learned in 2020 and discuss his new book, Stronger Through Adversity.  Michelli opens the conversation by sharing what readers can take away from the tools […]
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