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success

Make This Saturday a Day of Success

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Being confident in yourself can make all the difference when it comes to selling a car. Turn today into a powerful day of success for you and your dealership on the Saturday Morning Sales Meeting with David Lewis of David Lewis & Associates.
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upselling customer

Upselling Customer Pay Revenues

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On this week’s episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about upselling customer pay revenues and how to use show and tell methods to present products and services that will benefit customers and bring additional revenue to your bottom line.
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customer perception

How Customer Perception Can Impact Your Service Department

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 On this week’s episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about customer perception and how it impacts the quality of your service and the ability of your business in every area, including profitability.
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customer care

Fanatical Customer Care

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On this week’s episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer care in your fixed-ops department.
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labor rate

How to Increase the Effective Labor Rate of Your Shop

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On this week’s episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of your shop without jeopardizing customer relations at the same time.
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prepared

Coming to Work Prepared to Sell

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On today’s episode of Straight Talk, David Lewis of David Lewis & Associates talks about how having clear goals and being prepared are your best weapons against under-performing. VIDEO TRANSCRIPT: Hello and welcome to another edition of Straight Talk.  I’m your host David Lewis and I look forward to spending the next few minutes with you […]
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walk-around

Improving Your Vehicle Walk-Around Process

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On this week’s episode of Straight Talk, David Lewis of David Lewis & Associates gives his best tips to inspire customers during one of the most important parts of your presentation, the vehicle walk-around.
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relationships with customers

How to Have a Relationship With Customers

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David shares his four rules for sales success and explains how to develop lasting relationships with customers, on this week’s episode of Straight Talk.
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millennials

How to Sell to Millennials in 2019

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Before taking on the challenge of how to sell to Millennials, you must first know who they are and what age group they fall into.  Most research organizations consider those born from the early 1980s to the late 1990s as Millennials or the ‘Y’ Generation. This places them anywhere from 19- to 37-years-old.  This makes […]
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cusotmers

Zeroing In On Your Customers’ Wants and Needs

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On this week’s episode of Straight Talk, David Lewis of David Lewis & Associates talks about how to discover your customers’ true wants and needs by asking the right questions. VIDEO TRANSCRIPTION: Hello, and welcome to another episode of Straight Talk, I am your host, David Lewis, and I want to thank you for taking […]
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