TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Customer Experience

Market Trends Vs. consumer’s demands

- January 9, 2017
One of the biggest complaints customers have about purchasing a new vehicle is that it takes too long. When it comes to time, the first question dealerships should ask is, “How...

How much follow up should you do?

- January 9, 2017
Grant Cardone: How much follow up should you do?  

The absolute best way to reach car shoppers

- January 9, 2017
Joe Gumm talks with J.C. Baker, Director of Sales at Jake Sweeney Chevrolet

Are you “giving” without “getting” from customers?

- January 5, 2017
Jonathan Dawson: Are you “giving” without “getting” from customers?  

David Lewis: Rapport with customers is important

- January 2, 2017
David Lewis: Rapport with customers is important, but David says try this idea instead.

What happens when you present customers with three options instead of two?

- December 30, 2016
Victor Antonio: What happens when you present customers with three options instead of two?  

Align Your FI Marketing with Consumers Wants

- December 29, 2016
Bringing Customers Back By: Glenn Pasch Fixed operations marketing seems to be a big buzzword for 2017. With sales of new vehicles seeming to plateau, the reliance on Fixed Operations will be...

How to handle different personality types

- December 27, 2016
Mark Tewart: Customers come in the form of personality types.  Mark shows you which ones you’ll with today and how to handle them.


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