TSLA390.290-4.17%
GM76.810-0.83%
F14.105-0.075%
RIVN16.795-1.005%
CYD44.610-1.26%
HMC28.7650.875%
TM179.6452.725%
CVNA69.875-0.715%
PAG205.3904.99%
LAD337.1005.73%
AN208.6505.11%
GPI328.0408.64%
ABG226.2707.84%
SAH102.0702.34%
TSLA390.290-4.17%
GM76.810-0.83%
F14.105-0.075%
RIVN16.795-1.005%
CYD44.610-1.26%
HMC28.7650.875%
TM179.6452.725%
CVNA69.875-0.715%
PAG205.3904.99%
LAD337.1005.73%
AN208.6505.11%
GPI328.0408.64%
ABG226.2707.84%
SAH102.0702.34%
TSLA390.290-4.17%
GM76.810-0.83%
F14.105-0.075%
RIVN16.795-1.005%
CYD44.610-1.26%
HMC28.7650.875%
TM179.6452.725%
CVNA69.875-0.715%
PAG205.3904.99%
LAD337.1005.73%
AN208.6505.11%
GPI328.0408.64%
ABG226.2707.84%
SAH102.0702.34%


CDK Global

AI guides car buyers but creates misinformation, unrealistic expectations, and cross-market confusion for dealerships.

AI-informed buyers present new challenges for dealerships

- November 25, 2025
On the Dash: AI-informed buyers may arrive overconfident with outdated or inaccurate vehicle and pricing information. The technology can generate unrealistic negotiation and purchase expectations based on past market trends. ...
Articles Headlines

Ease of Purchase dips in October despite improved car-buying steps

- November 4, 2025
On the Dash: The overall Ease of Purchase score fell to 85% in October despite improvements in nearly all individual steps of the car-buying process. Vehicle availability improved, with 55%...
Articles Headlines
EV tax credit ends, but customers report strong ease of purchase as dealership availability and financing improve.

Customer ease of purchase holds steady despite EV rush

- October 2, 2025
On the Dash: CDK's Ease of Purchase index remained stable at 89%, despite the surge in purchasing activity. In-stock availability rose to 48%, though many buyers still visited multiple dealerships...
Articles Headlines
Jason Swiech shares CDK’s 2025 F&I Shopper Study insights on improving satisfaction, trust, and engagement at dealerships.

CDK’s Jason Swiech on F&I strategies to boost customer trust

- October 1, 2025
The F&I process remains one of the most critical touchpoints in the dealership. On today's episode of Inside Automotive, CDK's F&I Product Marketing Manager, Jason Swiech, breaks down the key...
Featured Inside Automotive
CDK Global reports Ease of Purchase for car buyers rises to 89% despite tight inventory and challenges with test drives and delivery

Car buyers face inventory challenges despite smooth dealership experience, CDK study finds

- September 3, 2025
On the Dash: CDK Global reports Ease of Purchase rose to 89%, but more buyers are ordering vehicles in transit due to tight inventory. Nearly three-quarters of buyers completed deals...
Articles Headlines
Rising prices and incentives are boosting leasing in 2025, with buyers seeking lower payments and EV tax benefits.

Leasing gains momentum as buyers seek lower monthly payments

- August 18, 2025
On the Dash: Leasing made up nearly a quarter of new-car sales in 2024. EV incentives drive leasing interest, with 70% of shoppers likely to consider it. Lease-end buyout options...
Articles Headlines
CDK Global research reveals EV ownership trends, misconceptions, and opportunities for dealers in 2025’s growing electric market.

EV ownership in 2025: Misconceptions and market shifts

- August 13, 2025
On the Dash: Misconceptions about EV costs, maintenance, and leasing are slowing adoption. Range anxiety and charging concerns persist, but infrastructure and fast-charging are improving. Used EV demand is rising...
Articles Headlines
Kathy Gilbert shares how CDK Global is evolving DEI strategy to foster true inclusion across the automotive industry.

CDK’s Kathy Gilbert on DEI, leadership, and the power of representation

- July 28, 2025
As the conversation around workplace diversity, equity and inclusion continues to evolve, one leader is working to ensure lasting progress in the auto industry. In today's episode of Diversity in...
Featured Management & Leadership
CDK Global

CDK rolls out fixed ops tool to non-DMS customers

- July 16, 2025
CDK Global expanded access to its Fixed Operations Suite to non-CDK DMS customers, broadening industry-wide availability to help more dealerships streamline service workflows and improve customer engagement. The platform includes AI...
Articles Headlines
CDK Global

Car buyer satisfaction plummets amid increased dealership challenges, CDK reports

- July 4, 2025
Car buyer satisfaction dropped sharply in June, marking the largest monthly decline recorded by CDK Global since it began tracking purchase experiences three years ago. The Ease of Purchase Score...
Articles Headlines

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Ford files patent for smart tool tracking system in vehicles
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Ford files patent for smart tool tracking system in vehicles

Stellantis revives supplier program, JD Power sees transparency gains, Hyundai expands robotics strategy
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Bosch announces $225 million direct funding agreement with the U.S. Department of Commerce
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Stellantis to prioritize four core brands in turnaround strategy, sources say The automaker plans to shift funding toward Jeep, Ram, Peugeot, and Fiat while maintaining its broader portfolio. On the Dash: Expect increased product investment and marketing support for Jeep, Ram, Peugeot and Fiat. Regional and niche brands may see reduced volume but more targeted positioning and shared platforms. Platform-sharing and rebadging strategies could affect inventory mix and model differentiation. Stellantis will concentrate most of its investment on four core brands as CEO Antonio Filosa pushes a turnaround strategy set for release May 21, according to a Reuters exclusive. The automaker has identified Jeep, Ram, Peugeot, and Fiat as its priority brands. It will allocate a “material increase” in funding to them, driven by their stronger global sales and profitability, marking a shift away from the company’s previous approach of distributing investment more evenly across its portfolio. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. Stellantis will retain its 14-brand lineup, the largest in the industry, and will not shut down underperforming marques. Instead, the company will reposition secondary brands such as Citroën, Opel and Alfa Romeo to operate in regional or niche roles. These brands will rely on shared platforms and technology developed by the core brands while maintaining distinct styling and market identity. The strategy comes as Stellantis works to regain market share in the United States and Europe while facing growing competition from Chinese EV makers. The company earlier reported a 22.2 billion-euro charge tied to scaling back its EV plans, underscoring the urgency of the strategic shift. Its market valuation has also declined significantly in recent months. To support the transition, Stellantis will expand its use of shared “multi-energy” platforms that support electric, hybrid and internal combustion (ICE) vehicles. Additionally, the company is evaluating rebadging strategies and joint development programs, including collaborations with its Chinese partner, Leapmotor. Executives and investors backing the plan expect the increased focus on core brands to improve efficiency and strengthen financial performance. Analysts say Stellantis could still consider further consolidation if results fall short of expectations. Meta description (140 characters) Stellantis to boost funding for Jeep, Ram, Peugeot and Fiat, shifting strategy while maintaining its 14-brand global portfolio.
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Stellantis revives supplier rewards program to drive cost savings

Pricing transparency raises OEM website satisfaction, JD Power finds
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Hyundai takes full control of Boston Dynamics as robotics strategy accelerates
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Mitsubishi expands Texas port operations to speed dealer deliveries
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The AI platform capturing $10,000 a month in after-hours dealer revenue
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Fighting payment anxiety in the F&I office with empathy and value
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Mexico targets USMCA tariffs, Volkswagen expands affordable EVs, Lucid denies bankruptcy rumors
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CBT News
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