TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


CBT News

Ford’s SOS program is one way to address this technician shortage, but more automakers and dealers must get in on the effort.

Why is there still a technician shortage and what are industry leaders doing about it? 

- November 28, 2023
The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open positions across the automotive industry. That’s...
Being ready to identify fraud from the beginning of a customer interaction helps protect your store and maintain relationships with lenders.

Tips to help spot identity and income verification fraud

- November 28, 2023
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off different types of fraud in dealerships...
J.D. Power has projected an increase to the seasonally adjusted annualized rate (SAAR) for total new-vehicle sales, to 15.5 million units.

Nov. U.S. auto sales expected to soar: new-vehicle sales up 10.2% year-over-year

- November 27, 2023
According to a joint forecast from J.D. Power and GlobalData, the automotive retail industry is witnessing a significant upswing in November, with total new-vehicle sales projected to hit 1,236,000 units,...
This legal challenge follows a series of union-led actions against Tesla in Sweden, including a strike by metalworkers' union IF Metall.

Tesla sues Sweden as striking workers block license plate deliveries

- November 27, 2023
A notable legal battle involving electric vehicle maker Tesla has emerged in Sweden. The Texas-based automaker has filed a lawsuit against the Swedish state through its Transport Agency. This move comes...
The PR toolkit boasts various strategies, encompassing media relations, press releases, social media engagement, and event sponsorships.

Public relations for dealerships: when silence isn’t golden

- November 27, 2023
Public relations (PR) is a crucial yet often underestimated and unused tool for automotive dealerships. PR is an integral element of any dealership’s strategy, far from being something reserved for...
One of the more important actions to take while being agile is the ability to make quick decisions under pressure

Agile mindset: automotive leadership during disruptive times

- November 27, 2023
The car dealership business demands flexibility of thought and action. We’ll use agility to describe the ability to see a potential problem as an opportunity instead of a threat. Let’s...
By prioritizing the customer experience, dealers can cultivate a community of brand advocates that generate repeat business and referrals.

Why customer experience is your dealership’s ultimate marketing tool

- November 24, 2023
In the dim glow of a local dealership, Sarah drove off the lot with her brand-new sedan. Instead of feeling like just another sale, the dealership made her feel like...
It's time to revamp your sales team's performance and drive your dealership sales to new heights. Act now to invest in their training.

Drive your dealership sales to new heights: The power of ongoing training

- November 23, 2023
Talk with any sales manager, and they'll say that a dealership sales success is built on the foundation of its sales department. And it's tough to disagree with that. Often,...
The motivations women may choose electric vehicles are varied but often revolve around environmental consciousness, cost savings, and technology adoption.

Women owners of electric vehicles: tapping into a growing market

- November 22, 2023
As electric vehicles (EVs) continue to gain popularity, it is crucial for automotive retail businesses to understand and cater to diverse consumer segments. In recent years, women have emerged as...
Customer shopping digitally and leaving Try these simple steps with every customer to help increase the amount and impact of your Google and other online reviews

Online reviews can’t be ignored – tips to get more (and better) reviews for F&I

- November 21, 2023
We all rely on ‘social proof’ to help us know where to spend our hard-earned dollars. Name one business or product you have considered in the past few months and...


CBT News
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