TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


CBT News

Managing your existing BDC can be a tall order, but it is worth exploring to find out if you can improve sales and service.

In-house vs external BDC: How and why to make a switch

- November 6, 2023
For a dealership, follow-up with customers is absolutely crucial. Some customers will choose which dealership to shop at based on interactions with salespeople over the phone, through text, or email,...
Most electric vehicle buyers are concerned with helping sustain or improve Earth’s environment since electric vehicles don’t have emissions.

4 of the best marketing channels to reach electric vehicle buyers

- November 3, 2023
As electric vehicles become more mainstream, you might wonder how you reach customers who tend to be more likely to buy electric vehicles. We’ll discuss some of the methods most...
Trainers for F&I managers

Your best F&I trainers may already be under your roof

- November 2, 2023
When it comes to training your newer F&I managers, who do you trust to do it? Senior managers? Your Director? Or do you use your F&I provider through their field trainers...
Guidance and commitment to education from the dealership will make customers more comfortable switching and staying with EVs.

Navigating roadblocks: overcoming customer objections when selling EVs

- October 31, 2023
As electric vehicles continue rolling into inventory, dealerships play a pivotal role in selling these vehicles and educating potential buyers about the ins and outs of EV ownership. Yet, the...
A single consultant approach is worth exploring and could make for a smoother and more efficient car buying process.

Does a single consultant approach make sense in today’s dealership?

- October 30, 2023
F&I has been stuck in a decades-old paradigm of being the last stop in the dealership before being able to drive off in their new car. And unfortunately, a step...
Social media manager working diligently on tablet and smartphone.

What to look for when hiring a social media manager for your dealership

- October 30, 2023
A social media manager is likely one of the most crucial individuals you'll hire for your dealership marketing team. Over the past decade, their role has expanded from making mere...
The pressure for greater sustainability in the auto segment comes from multiple groups but arguably began due to the “Tesla effect.”

Dealership sustainability: implementing eco-friendly practices in retail automotive

- October 26, 2023
For car dealerships, sustainability is more than a buzzword; following environmentally friendly practices is good business. It’s an approach that sends a strong positive message to customers and the community...

Understanding the psychology behind employee turnover and strategies to prevent it

- October 25, 2023
Employee turnover is a significant challenge for dealership managers, as it can be costly and disruptive to overall operations. However, according to one Gallup study, 52% of voluntary resignations are...
AI, with the right information present, can quickly and easily deliver personalized information to both salespeople and customers.

How AI can improve your car dealership’s customer experience strategy

- October 24, 2023
Artificial intelligence is on the horizon and can be useful to car dealerships in many ways. While the speed and automation of artificial intelligence can’t do every job at your...
Addressing decision paralysis begins with developing a decision-making framework. This could be as simple as a pros and cons list.

Perfect the art of decision-making for dealership management success

- October 24, 2023
Imagine it’s Monday morning. You walk into your dealership, the third cup of coffee in hand, mentally preparing for the week. Suddenly, you’re inundated with urgent emails, a barrage of...


CBT News
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