If you’ve ever bought a car from an auto dealership, this story might ring true for you.
After weeks of test driving, researching and debating prices, I finally settled on the...
On today's CBT Newscast for Friday, June 9th, 2017:
Are you winning the loyalty battle?
It's a competitive market out there... One that we haven't seen in a long time. That means...
On today's CBT Newscast for Thursday, June 8th, 2017:
How Technology is Changing the Auto Industry
CBT's Joe Gumm sits down with Michael Buhr, CEO of Filld, to discuss how technology is changing...
Gen Y workers are often maligned in the business world for their entitlement or self-interest, but there are several productivity lessons to be learned from the millennial work style. Companies...
On today's CBT Newscast for Tuesday, June 6th, 2017:
Caldwell: The Silver Lining to the Rest of the Year
At this point in the year, it should be no surprise to your...
On today's CBT Newscast for Monday, June 5th, 2017:
Should there be concern over subprime loans?
Scott Adams, President of Adams Automotive Group in Kansas City, told CNBC's Power Lunch that he's...
Say your dealership has a salesperson that moves 12-25 vehicles a month. Now let's say that salesperson leaves three months from now. Who is going to follow-up with all of...
In our sales careers, the simple things we learn can make the biggest increases to our earnings. All new salespeople start their careers by telling prospects about the features of...
CBT News Anchor Joe Gumm reports on sales totals for the month of May 2017 at dealerships around the U.S. The seasonally adjusted, annualized sales rate was 16.8 million.
Non-Domestic Luxury...
On today's CBT Newscast for Monday, May 29, 2017:
What Makes a Frictionless Transaction? - David Booth, GM of Shottenkirk Chrysler
Recently, Joe had the pleasure of speaking with David Booth, GM of...