We need to redefine the meaning of the vehicle detail page (VDP).
At a time when automobile shoppers are expecting more transparency and user-friendly experiences, the VDP is more than a...
Spend an hour at a David Lewis training session and you ask the same question as all the other attendees: Where have you been?
Yes, Lewis’ sessions are that transformational. “All...
The NADA 2016 Dealership Workforce Study tells the story. On average, the service advisor turnover rate annually is 39 percent. That’s roughly two in five service advisors every year. While...
The concept of leasing has been around since at least 2000 BC. New vehicle leasing has been around almost as long as the automobile itself. All manufacturers and many private...
Do you keep track of your customer defection rates? It’s one of the more unpleasant numbers to monitor, but perhaps the most important statistic for your store. These are the...
The top salesman was promoted to new car sales manager. It seemed like a good decision at the time. But within 90 days most of the other heavy-hitters in sales...
CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of October 2017Â at dealerships around the U.S.
The seasonally adjusted, annualized sales rate for the month was...
Tom Bilyeu inspires with quotes fromCarl Von Clausewitz and other successful, driven people in today's CBT News Daily Motivation.
Watch more from Tom Bilyeu on his Youtube channel here:Â https://www.youtube.com/channel/UCnYMOamNKLGVlJgRUbamveA
There are still plenty of 2017 models languishing on lots in October. Hear why Jessica Caldwell of Edmunds.com recently told CBT that customers are ready to buy.
According to GasBuddy.com, the average gas nationally is still around $2.55 a gallon. Consumer spending ended the third quarter strong and U.S. stocks are closing at record highs. Although September...