Tag: car dealership
The power of simulation in improving dealership operations
There’s a tried-and-true maxim regarding learning dealership operations: management training may be valuable, but hands-on experience is invaluable. One challenge, however, is being able...
Silent website shoppers: How to convert more car shoppers to phone...
For years, dealership lead volumes have been on a steady decline with most car shoppers making initial contact with a dealership via phone or...
Interpreting car dealership data to improve long-term business performance – Tracy...
On today’s show, we’re talking about car dealership data security. We’re pleased to welcome Tracy Fred, Vice President of Cox Automotive brands VinSolutions, Xtime,...
How car dealerships can improve efficiency with remote work policies –...
Ford recently announced a hybrid remote work model for its employees indefinitely. Salaried employees can continue to work from home, but will go into...
Attempted auto loan fraud skyrockets through 2020
Insecurity and joblessness during the initial months of the COVID-19 pandemic are being blamed for a drastic increase in auto loan fraud activity. According...
Building trust with online car shoppers through transparency
For most car dealerships, building trust with car shoppers has proven to be a major obstacle to overcome. According to the December 2020 Honesty...
Does the evolution of business mean more remote workers?
To the Editor:
Working remotely has its pros and cons. I think it’s smart to call it the ‘evolution of work’ instead of the ‘future...
Is your car dealership missing opportunities for fixed ops revenue?
While your car dealership is focused heavily on scheduled maintenance and repairs, you might be missing some valuable revenue opportunities. Increase your fixed ops...
3 ways to improve your auto dealership’s service advisor turnover
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover...
Declining COVID cases a cause for optimism among dealers
Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer Sentiment Index Study revealed an...